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Return Processing

Return ProcessingThe Returns program manages the return of items to each vendor. Returns can be created manually or through the returns worksheet. The returns worksheet accesses the vendor’s return policy and compares the invoice date for each item from the vendor to the length of time the item has been in stock. All items which are listed on the returns worksheet can be selected and automatically added to a return memo for the vendor.

A summary of all outstanding return memos is displayed for each vendor, and the progress of each return memo (eg. items have been shipped, but no credit received) is tracked by Bookware. Return memos for which you have already received credit are archived and easily viewable, when desired.

  • Comprehensive returns worksheet
  • Integrated vendor return policies
  • Minimum return levels
  • Permission, extension and expedite letters
  • Picking and packing lists
  • Damaged goods follow-up
  • Optional item-specified return policies


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Are you ready to get started with Bookware Inventory Management? Contact us today to request your demo! A Carleton Technologies representative will get back to you shortly with more information on how to get started.